Connect With Your Round-the-clock Monitoring Team
Any time your home alarm system in Greenville goes off, your 24-hour monitoring professionals will spring to action. Their first move is to verify your alarm, and that involves communicating with you. The guideline they adhere to depends on the kind of emergency. To illustrate, when a medical emergency occurs, a single effort will be made to contact you before help is dispatched. In the event of a break-in - the most common type of event - a monitoring professional will follow these procedures to contact you:
- An effort will be made to reach you through the central command panel. You will usually be required to supply a passcode.
- If that effort isn’t successful, a call is attempted to your principal contact number.
- A second number or your first contact person is attempted next.
- If there still isn’t an answer, nearby police are dispatched.
- Your monitoring agents will attempt to reach you again once emergency personnel are notified.
If you're not able to interact with monitoring agents, don’t fret. Assistance will still be sent even when you're unable to confirm the emergency.
Get prepared for any emergency with a Vivint home alarm system in Greenville
Stay ready for any emergency with a state-of-the-art home alarm system in Greenville from Vivint. Call (252) 648-6502 to begin designing your home’s security today.